Privacy policy

Thank you for visiting our website. This site is operated by Sociedad Anónima Viña Santa Rita (“VSR”).
By accessing or using this site, you accept with no restrictions or reservations this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize VSR to use your information in Chile and any other country where VSR operates according to what is stated in this Privacy Policy.
We may updated or modify periodically this Privacy Policy, which will be informed in this site.
Our website is intended for people on legal drinking age. We do not knowingly collect personal information from people under legal drinking age.
We are committed to protect your privacy and personal information when you access our website. We want you to know that all the data processing we do through this site is done according to Chilean national law, also complying with high international standards.
This Privacy Policy does not apply to websites accessible via links (hyperlinks) on this site.

Information we collect

You may choose to provide personal information on this site. If you email us through the “Contact Us” link on this site, we will ask you the following information so we can respond to your questions, concerns and comments:

  • Name
  • Country
  • Phone number
  • Email address

You may freely choose to provide additional information in the questions, concerns and comments box as well.
This information will be used in order of communicating with you and record-keeping. We may also use the information collected to compile our mailing list to update you on our product and services, and for marketing purposes.
We may process your personal data if such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your interests or the interests of another person.
Please do not supply any other person’s personal data to us, unless we prompt you to do so.
We may disclose your information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
We never, under any circumstance, sell or provide this information to other parties, notwithstanding as stated in these Privacy Policy.
We will store the information just for the time needed in order to accomplish the aforementioned purposes.


A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
This site uses cookies to speed navigation, keep track of your activity, and provide you with custom-tailored content. Cookies allow us to manage the site in such a way as to be able to satisfy your interests and preferences to a greater extent. With most browsers you can erase cookies from your computer’s hard drive or block them.

Your rights

At any time, you may assert the right to access your data. Additionally, provided that the respective requirements are met, you may assert the following rights:

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to complain to a supervisory authority
  • Right to withdraw consent

In case you have any questions, concerns or comments; or if you want to exercise any of your rights regarding your personal information, you may contact our data protection office.

Hotel Casa RealReservas / Bookings

Extranjeros no residentes en Chile, por favor reservar en moneda dólar.

Non-resident foreigners in Chile, please book in dolar currency.

**Mayor información, ver términos y condiciones de la reserva**

**More Info, please see booking terms and conditions**